The shipment of the products purchased on DrLauranne is carried out by courier both for the Italian territory and for abroad.
Aparcel tracking service is active at the time of shipment. The tracking of the package is communicated to the customer directly via email. The tracking code is active from the day following the arrival of the same via email.
USEFUL TIPS FOR THE CUSTOMER
During the order, it is important to indicate a correct telephone number (landline or mobile number) to facilitate the resolution of the delivery procedure. It is important to indicate a delivery address where someone is present who can collect the goods. In addition, it is important to always indicate the surname on the intercom. Recall that DrLauranne will not be responsible for any malfunctions in the delivery service by the courier. We recommend that you pay attention to the indicative delivery time indicated in the email you will receive after the shipment has been sent.
In case of deliveries made at receptions (with signature for the collection by the receptionist), DrLauranne will not be responsible for subsequent non-delivery of the package to the final recipient. Delivery countries (abroad) If a destination country does not appear among those listed in the appropriate drop-down menu during the checkout phase, it means that the delivery of the products in this country is currently not foreseen.
Zones States Shipping Rate Minimum order for free shipping
ITALY ITALY FREE € 50.00
ZONE 1 Albania, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Czech (Rep.), Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Ireland, Iceland, Yugoslavia (Serbia-Montenegro), Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldava, Monaco (Principality), Norway, Netherlands, Poland, Portugal (Azores, Madeira), Romania, Russia, San Marino, Slovakia, Slovenia, Spain (Canary Islands, Ceuta, Melilla), Sweden, Switzerland, Ukraine, Hungary, Vatican. € 25.00 € 100.00
ZONE 2 Algeria, Cyprus, Egypt, Jordan, Israel, Libyan Jamahirya (Libya), Lebanon, Morocco (Ifni, Dakia, Layoune, Semara), Syria, Tunisia, Turkey, € 58.00 € 160.00
ZONE 3 Southern Africa (Bophuthaswana, Ciskei, Transkei, Venda), Angola (Cabinda), Ascension, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African, Central African, Chad, Comores (Anjouan, Mayotte, Moheli), Congo (Brazzaville), Congo Democratic Republic (ex Zaire), Ivory Coast, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Djibouti, Guinea, Guinea Bissau, Equatorial Guinea (Bioko, Mbini), Kenya, Lesotho, Liberia, Madagascar (Nossi-B? S.ta Maria, Kerguelen), Malawi, Mali, Mauritania (Lagou? A), Mauritius (Rodriguez), Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, S. Elena, S. Tommaso e Principe , Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland (Ngwane), Tanzania (Zanzibar), Togo, Tristan da Cunha, Uganda, Zambia, Zimbabwe. € 70.00 € 180.00
ZONE 4 Antigua and Barbuda, Netherlands Antilles (Bonaire, Curacao, Saba, S. Eustachio, S. Martino), Argentina (South Orkney, Tierra del Fuego), Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada (Newfoundland), Cayman, Chile (Easter), Colombia, Costa Rica, Cuba, Dominique, Dominicana, El Salvador, Ecuador (Galapagos), Falkland (Malvine), South Georgia, Jamaica, Grenada, Greenland, Guadeloupe (Desirade, S. Maria Galante, S. Bartolomeo, S. Martino), Guantanamo Bay, Guatemala, Guyana, French Guiana, Haiti, Honduras, Martinique, Mexico, Midway, Montserrat, Nicaragua, Panama, Paraguay, Per? Puerto Rico, S. Cristoforo, S. Kittis (Anguilla, Nevis), S. Pierre and Miquelon, S. Lucia, S. Vincenzo (Grenadine), United States of America (Alaska, Aleutian, Haway), Suriname, Trinidad and Tobago , Turques and Caiques, Uruguay, Venezuela, British Virgins (Tortola), US Virgins.
ZONE 5 Afghanistan, Saudi Arabia, Armenia, Azeirbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia (Kampuchea), China (Tibet, Hong Kong, Macao), North Korea, South Korea, United Arab Emirates (Abu Dhabi, Ajman, Dubai, Fujairah, Ras al Khaimah, Sharjah, Umm al Qaiwain), Philippines, Georgia, Japan (Ryu-Kyu), India (Andaman, Laccadive, Nicobar, Sikkim), Indonesia (Indonesian Borneo, Celebes, Java, Irian Occ ., Moluccas, Sumatra, Timor Indon.), Iran, Iraq, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Malaysia (Sabah, Labuan, Sarawak), Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Qatar, Singapore , Sri Lanka, Tadjikistan, Thailand, Taiwan (Formosa), East Timor, Turkmenistan, Uzbekistan, Vietnam, Yemen (Socotra). € 68.00 € 180.00
ZONE 6 Australia, New Zealand € 70.00 € 180.00
ZONE 7 Great Britain € 25.00 € 100.00
NOTE: in conjunction with special events, promotional initiatives such as Black Friday or Sales, delivery times may be longer. These are exceptional cases due to the high amount of requests, orders and purchases.
CUSTOMS DUTIES AND TAXES
In the case of shipping addressed to a country outside the Italian territory, the goods may be subject to the imposition of customs duties and any sales taxes. Any additional charges relating to customs clearance will be borne exclusively by the recipient. Customs duties and any taxes vary according to the country of destination and are applied upon arrival of the goods in the country itself. For information on the amount of duties and any taxes, and on how to clear the goods, it is advisable to contact the competent customs offices of the country of destination.