Privacy policy
Privacy Policy
Information pursuant to EU Regulation 2016/679 ("GDPR")
DrLauranne SRL.
WHAT DATA DO WE COLLECT?
By using our services, you agree that our companies collect some of your personal data. This page is intended to inform you about what data we collect, why and how we use it.In general we process two types of data:
• data provided by the user
• data that we automatically collect
Data provided by the user
If you are a private individual
If you are a private individual, when you register on our website or on our social channels or fill out a form, request a quote, an invoice, a work order or a contract of sale, we ask you to provide us with some data that you need to take advantage of our service.
• First name
• Telephone number
• Mobile phone number
Third party data
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to their treatment in the manner described in this statement.If you are a professional or a company
If you are a professional, when you create a professional account you are asked to provide us with some data:
• Company name
• VAT number
• Contact name
• Email address
• Telephone number
• Professional category
• Full address
Purpose of the treatment
your data will be processed for the following purposes:
• Customer management
• Administration of offers, contracts, orders, shipments and invoices
• Fulfillment of fiscal and accounting obligations
• Quality management
• Scheduling of activities
• Customer billing history
• Detection of the degree of customer satisfaction
Data that we automatically collect
When you browse our website or our social channels we collect the following data through the services you use:
technical data: for example IP address, type of browser, information on your computer, data relating to the current (approximate) position of the instrument you are using;
data collected using cookies or similar technologies: for more information, please visit the "Cookie Policy" section.
We use the data collected to offer you the best of our service every day, to inform you about our commercial offers or to offer you a service more in line with your interests.
To guarantee access to our services and improve their delivery
We use your data to guarantee access to our services and their provision, including:
registration and creation of the reserved area
use of "favorite" features
communications related to the provision of the service
messaging between users (Messages)
contact via the Chat feature
review, moderation or removal of content,
administrative, financial or accounting activities, such as those relating to the purchase of paid services
These treatments are necessary to properly deliver our services to users who join.
We also use your data to improve and implement the service, through the following treatments:
detection of your current position (approximate) to facilitate the use of some functions of the service
communications relating to services and offers similar to those used by you
market research, optional surveys and user satisfaction surveys
These treatments are based on the legitimate interest of the owner and you can object at any time.
We use the collected data, if you have expressly given us your consent, to inform you about promotional activities that may interest you. In particular, we use them for:
communicate promotional, commercial and advertising activities on DrLauranne SRL events, initiatives or partnerships, by e-mail, sending SMS or push notifications; only if you are a professional, for phone calls through an operator, customer care service consisting of offering dedicated services during sales and after-sales.
perform analysis and reporting activities connected to promotional communication systems, such as detecting the number of open e-mails, clicks made on the links within the communication, the type of device used to read the communication and the related operating system or the list of unsubscribed from the newsletter.
To offer you a personalized service
We process the collected data, if you have expressly given us your consent, to analyze your habits or consumption choices in order to offer you an increasingly personalized service in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process.
IS THE PROVIDING OF DATA COMPULSORY?
The provision of personal data is mandatory only for the processing necessary for the provision of the services offered by DrLauranne SRL (any refusal for the purpose of providing the service makes it impossible to use the service itself); on the other hand, it is optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered within the site and related applications.
WHO ARE THE SUBJECTS OF THE TREATMENT?
Holder of the treatment
The data controller is DrLauranne SRL in the person of its legal representative, with registered office located in Via Degli Arvali 21 - 00175 ROME - RM
The data controller uses data processors to achieve the specified purposes to supervise the protection of personal data.
The person responsible for the protection of personal data pursuant to art. 37 of the GDPR is DrLauranne SRL.
We remind you that you can contact us at any time and send any question or request regarding your personal data and respect for your privacy by writing to info@drlauranne.eu
Subjects to whom personal data may be disclosed
The data collected as part of the provision of the service may be communicated to:
companies that perform functions strictly connected and instrumental to the operation - including technical - of the services of DrLauranne SRL, such as suppliers that provide services aimed at reviewing and verifying advertisements, suppliers of direct marketing and customer care services, companies that provide archiving, administrative, payment and billing services, associated companies and / or part of DrLauranne SRL that provide technical components for the provision of some service features, administrative and judicial bodies and authorities by virtue of legal obligations.
In no case do we transfer or sell personal data to third parties.
HOW CAN I GET INFORMATION ABOUT DATA, DELETE IT OR HAVE A COPY?
To get information about the data, export it or request its cancellation, you can send a request to the email address of the email box with which you registered or by writing to info@drlauranne.eu Your personal data will be exported within 30 days or, in the case in which the export becomes particularly complex, within three months.
The cancellation will be made within the expected technical times and in accordance with the explicit retention period.
Any natural person who uses our service can:
Obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to provide access to personal data and information of referred to in Article 15 of the GDPR. Request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, transformation into anonymous form or blocking of personal data, processed in violation by law, including those whose retention is unnecessary for the purposes for which the data were collected and / or subsequently processed. To object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or the sending of advertising or direct sales material or for the performance of market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation to receive their personal data, knowingly and actively provided or through the use of the service, in a structured, use format common and readable by automatic device, and to transmit them to another data controller without impediments to propose a complaint to the Guarantor Authority for the protection of personal data in Italy.
Exercise of your rights
Any natural person who uses our service can:
• obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and the information of which to article 15 of the GDPR
• request the updating, correction, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, the transformation into anonymous form or the blocking of personal data, processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data were collected and / or subsequently processed
• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or the sending of advertising or direct sales material or for fulfillment market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation
• receive your personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments
• propose a complaint to the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address info@drlauranne.eu
HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?
The data are collected by the subjects indicated above according to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (art.32) for their treatment using IT, manual and automated tools and with logic strictly related to the purposes. indicated in point 1 and in any case in order to guarantee the security and confidentiality of the data.
In compliance with applicable legislation, an anti-spam verification system is active on communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or content that does not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.
CAN THE PRIVACY POLICY BE SUBJECT TO CHANGES OVER TIME?
This information may be subject to changes. If substantial changes are made to the use of user data by the Owner, the latter will notify the user by publishing them with the utmost evidence on their pages or through alternative or similar means.
EU Regulation 2016/679 ("GDPR")
DrLauranne SRL
WHAT DATA DO WE COLLECT?
By using our services, you agree that our companies collect some of your personal data. This page is intended to inform you about what data we collect, why and how we use it.
In general we process two types of data:
• data provided by the user
• data that we automatically collect
Data provided by the user
If you are a private individual
If you are a private individual, when you register on our website or on our social channels or fill out a form, request a quote, an invoice, a work order or a contract of sale, we ask you to provide us with some data that you need to take advantage of our service.
These are the data we ask for:
• First name
• Telephone number
• Mobile phone number
Third party data
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to their treatment in the manner described in this statement.
If you are a professional or a company
If you are a professional, when you create a professional account you are asked to provide us with some data:
• Company name
• VAT number
• Contact name
• Email address
• Telephone number
• Professional category
• Full address
Purpose of the treatment
your data will be processed for the following purposes:
• Customer management
• Administration of offers, contracts, orders, shipments and invoices
• Fulfillment of fiscal and accounting obligations
• Quality management
• Scheduling of activities
• Customer billing history
• Detection of the degree of customer satisfaction
Data that we automatically collect
When you browse our website or our social channels we collect the following data through the services you use:
technical data: for example IP address, type of browser, information on your computer, data relating to the current (approximate) position of the instrument you are using;
data collected using cookies or similar technologies: for more information, please visit the "Cookie Policy" section.
We use the data collected to offer you the best of our service every day, to inform you about our commercial offers or to offer you a service more in line with your interests.
To guarantee access to our services and improve their delivery
We use your data to guarantee access to our services and their provision, including:
registration and creation of the reserved area
use of "favorite" features
communications related to the provision of the service
messaging between users (Messages)
contact via the Chat feature
review, moderation or removal of content,
administrative, financial or accounting activities, such as those relating to the purchase of paid services
These treatments are necessary to properly deliver our services to users who join.
detection of your current position (approximate) to facilitate the use of some functions of the service
communications relating to services and offers similar to those used by you
market research, optional surveys and user satisfaction surveys
These treatments are based on the legitimate interest of the owner and you can object at any time.
To inform you about our commercial activities
We use the data collected, if you have expressly given us your consent, to inform you about promotional activities that may interest you. In particular, we use them for:
communicate promotional, commercial and advertising activities on DrLauranne SRL events, initiatives or partnerships, by e-mail, sending SMS or push notifications; only if you are a professional, for phone calls through an operator, customer care service consisting of offering dedicated services during sales and after-sales.
perform analysis and reporting activities connected to promotional communication systems, such as detecting the number of open e-mails, clicks made on the links within the communication, the type of device used to read the communication and the related operating system or the list of unsubscribed from the newsletter.
To offer you a personalized service
We process the collected data, if you have expressly given us your consent, to analyze your habits or consumption choices in order to offer you an increasingly personalized service in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process.
IS THE PROVIDING OF DATA COMPULSORY?
The provision of personal data is mandatory only for the processing necessary for the provision of the services offered by DrLauranne SRL (any refusal for the purpose of providing the service makes it impossible to use the service itself); on the other hand, it is optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered within the site and related applications.
WHO ARE THE SUBJECTS OF THE TREATMENT?
Holder of the treatment
The data controller is DrLauranne SRL in the person of its legal representative, with registered office located in Via Degli Arvali 21 - 00175 ROME - RM
The data controller uses data processors to achieve the specified purposes to supervise the protection of personal data.
contact info
The person responsible for the protection of personal data pursuant to art. 37 of the GDPR is DrLauranne SRL.
We remind you that you can contact us at any time and send any question or request regarding your personal data and respect for your privacy by writing to info@drlauranne.eu
Subjects to whom personal data may be disclosed
The data collected as part of the provision of the service may be communicated to:
companies that perform functions strictly connected and instrumental to the operation - including technical - of the services of DrLauranne SRL, such as suppliers that provide services aimed at reviewing and verifying advertisements, suppliers of direct marketing and customer care services, companies that provide archiving, administrative, payment and billing services, associated companies and / or part of DrLauranne SRL that provide technical components for the provision of some service features, administrative and judicial bodies and authorities by virtue of legal obligations.
In no case do we transfer or sell personal data to third parties.
HOW CAN I GET INFORMATION ABOUT DATA, DELETE IT OR HAVE A COPY?
To get information about the data, export it or request its cancellation, you can send a request to the email address of the email box you registered with or by writing to info@drlauranne.eu. Your personal data will be exported within 30 days or, in the case in which the export becomes particularly complex, within three months.
The cancellation will be made within the expected technical times and in accordance with the explicit retention period.
Any natural person who uses our service can:
Obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to provide access to personal data and information of referred to in Article 15 of the GDPR. Request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, transformation into anonymous form or blocking of personal data, processed in violation by law, including those whose retention is unnecessary for the purposes for which the data were collected and / or subsequently processed. To object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or the sending of advertising or direct sales material or for the performance of market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation to receive their personal data, knowingly and actively provided or through the use of the service, in a structured, use format common and readable by automatic device, and to transmit them to another data controller without impediments to propose a complaint to the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy, you can write to the dedicated address info@drlauranne.eu explaining your doubts and your needs.
Any natural person who uses our service can:
• obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and the information of which to article 15 of the GDPR
• request the updating, correction, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, the transformation into anonymous form or the blocking of personal data, processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data were collected and / or subsequently processed
• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or the sending of advertising or direct sales material or for fulfillment market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation
• receive your personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments
• propose a complaint to the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address info@drlauranne.eu
HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?
The data are collected by the subjects indicated above according to the indications of the reference legislation, with particular regard to the security measures provided by the GDPR (art.32) for their treatment using IT, manual and automated tools and with logic strictly related to the purposes indicated in point 1 and in any case in order to guarantee the security and confidentiality of the data.
In compliance with applicable legislation, an anti-spam verification system is active on communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or content that does not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.
CAN THE PRIVACY POLICY BE SUBJECT TO CHANGES OVER TIME?